Welcome

At Proteus, we specialize in providing high-quality, innovative technology solutions designed to improve both personal and professional safety. Our product range includes cutting edge technology such as cups that detect drugs and ping pong balls that also detect drugs. Each product is meticulously crafted to offer superior performance and reliable functionality. Whether you're looking to enhance your daily life with never having to worry about your safety or the safety of your customers, Proteus has the innovative solutions you need.

To purchase products or services from Proteus, follow these simple steps: 1. **Visit Our Website:** Go to the Proteus official website and browse our comprehensive catalog of offerings. 2. **Select Products/Services:** Click on the product or service you are interested in to read more details and specifications. 3. **Add to Cart:** Once you are satisfied with your selection, click on the "Add to Cart" button. You can continue shopping or proceed to checkout. 4. **Review Your Cart:** Before finalizing your purchase, review the items in your cart to ensure everything is correct. You can adjust quantities or remove items if needed. 5. **Checkout Process:** Click on "Checkout" to proceed. You will be prompted to enter your billing and shipping details. Ensure all information is accurate to avoid delays. 6. **Payment:** Select your preferred payment method from the options available. Proteus supports various payment methods to provide a seamless transaction experience. 7. **Order Confirmation:** After completing your payment, you will receive an order confirmation email with the details of your purchase and an estimated delivery timeline. If you encounter any issues or need further assistance, our customer service team is available to help. You can contact us through the website’s support page or directly via phone or email. Thank you for choosing Proteus! We strive to provide you with the best products and services, tailored to your needs.

A: At Proteus, we strive to ensure your complete satisfaction with every purchase. If you need to return a product, please follow these straightforward steps:

1. **Review our Return Policy:** Before initiating a return, please ensure your item qualifies for a return by reviewing our return policy on the Proteus website. Products must typically be returned within 30 days of purchase and be in unused, original condition with all tags and packaging intact.

2. **Request a Return Authorization:** Contact our customer service team by phone or email to request a Return Authorization (RA) number. Provide your order number, item details, and the reason for the return.

3. **Prepare Your Package:** Securely package the item you wish to return, including all original packaging, accessories, and receipts. Clearly write the RA number on the outside of the package to expedite the processing of your return.

4. **Ship the Package:** Send the package to the return address provided by our customer service team. We recommend using a traceable shipping method to ensure your return reaches us safely.

5. **Processing the Return:** Once we receive and inspect your return, we will notify you via email. Refunds will be processed to the original payment method within 10 business days, depending on your bank's processing time.

For any further questions or assistance, please contact our customer service. We are here to help ensure your experience with Proteus is as seamless and satisfactory as possible.